Therasage, LLC 21000 Boca Rio Road Suite A21-C Boca Raton, FL. 33433 US Get Directions Phone: 888-416-4441 Fax: 888-416-9991

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Sales / Customer Service Hours: 9:00AM - 5:00PM EST M-F

Our highly knowledgeable Customer Care Team takes great pride in their knowledge of our products, our professional manner in addressing our customers and our communication methods.

For Sales or General Information please contact us at 1.888.416.4441 or via email at info@therasage.com.

Our chat is for customer service, sales, and Web site related questions only.

NOTE: Therasage Live Chat is a non-secure application. No encryption is provided for transmissions and information provided during the chat session may be intercepted. Any communication from you will be considered non-secure and at your own risk. To place a secure order, please contact a Therasage Customer Care Representative at 1.888.416.4441 or order online using our secure Web store.

Code of Conduct:

Online Chats are intended to be informative sessions in which participants can find answers to their general Products, Sales and Customer Service questions. We kindly request that all participants using online chats follow the guidelines laid out on this Chat Code of Conduct. Following these guidelines will help our Sales and Customer Service Professionals help to find the best resolution to a participant's inquiry.

1. Please be polite and professional. Inappropriate conduct or harassment towards chat participants will not be tolerated and the session will be immediately terminated.
2. No Vulgar language. Vulgar or abusive language, masked with symbols, characters or otherwise, will not be tolerated and the session will be immediately terminated.
3. No racist remark, sexually oriented remark, or religious persecution will be tolerated; any such remarks will trigger the immediate termination of the chat session.
4. Actions that seem specifically designed to test the limits of what is not offensive and to serve no other purpose will not be tolerated and such sessions will be immediately terminated.
5. Any other action that shall, at the sole discretion of Therasage employees, be deemed offensive will not be tolerated and shall trigger the immediate termination of the chat session.

Therasage reserves the right to immediately terminate any online chat session in which a participant insists on demonstrating inappropriate conduct as outlined, but not limited to, the Code of Conduct above. If a participant is in violation of the Code of Conduct a Therasage employee may warn the participant for such violation or may, at the Therasage employee's sole discretion, immediately terminate the chat session. Other actions may also be taken against participants found to be in violation of the Code that include, but are not limited to, the following:

• Receiving a written warning via chat and/or email regarding the misconduct incident.
• Immediate termination of the online chat session.
• Perpetual banning from one or any of the following Therasage services or resources:
  1. Online Chat;
  2. Telephone services; including Sales, and Customer Service.;
  3. Other services or resources deemed appropriate for banning by Therasage, at its sole discretion.

We strive to provide you with the best products and services in the industry, including our online chat service. We'd like to thank you in advance for following the guidelines outlined in this code of conduct when using Therasage Online Chat!

Therasage reserves the right to change or amend the code of conduct at any time and without notice. Also, Therasage reserves the right to continue to do, or to refuse to do business with anybody that does not adhere to the guidelines outlined herein. You are encouraged to review these guidelines from time to time to ensure your adherence and compliance.

Contacting Sales Offices

Corporate Headquarters

Therasage, LLC.
Customer Care Department
21000 Boca Rio Rd A21C
Boca Raton, FL 33433 USA

Toll Free 1.888.416.4441
561.416.9300
888.416.9991 (Fax)
Email Customer Care

Office Hours (Customer Care)
9:00 am - 5:00 pm EST
Monday - Friday

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Ordering Information

Thanks for shopping with Therasage™ LLC.